Privacy Policy
Information We Collect
When you apply to our matchmaking service or contact us, we collect information you voluntarily provide. This may include:
- Full name, date of birth, and gender
- Contact details: phone number, email address, and city of residence
- Religious background and community (if you choose to share)
- Family background and preferences for a match
- Messages and communications you send to our team
We collect only what is necessary to provide you with our matchmaking service. You are never required to disclose sensitive personal information beyond what you are comfortable sharing.
How We Use Your Data
Your information is used solely to deliver our matchmaking service to you. Specifically, we use it to:
- Review your application and assess compatibility with other members
- Present curated match suggestions to you
- Coordinate introductions between families (only with mutual consent)
- Communicate with you about your account status
- Improve the quality of our service over time
Cookies
This website uses only essential cookies required for the site to function correctly (e.g. session management, CSRF protection). We do not use tracking or advertising cookies.
You may disable cookies in your browser settings, though doing so may affect certain functionality such as form submissions.
Data Sharing
We do not sell, rent, or trade your personal information to any third party.
Your information is shared only in the following controlled circumstances:
- With a potential match's family but only after both parties have provided explicit mutual consent
- With trusted service providers (e.g. email delivery) who are bound by confidentiality obligations
- When legally required by a court order or applicable law
Data Security
We take data security seriously. Your information is stored on secure, access-controlled servers. We restrict access to member records to only the staff members who require it to perform their role.
All data transmissions on this website are encrypted via HTTPS. Passwords, where applicable, are stored using industry-standard hashing algorithms.
Your Rights
You have the right to:
- Access the personal data we hold about you
- Request correction of any inaccurate information
- Request deletion of your account and associated data
- Withdraw consent at any time
To exercise any of these rights, contact us at [email protected] and we will respond within 7 working days.
Minors (Under 18)
Our service is strictly for individuals aged 18 and above. We do not knowingly collect or process data from anyone under 18. If we become aware that a minor has submitted an application, it will be immediately deleted.
Contact Us About This Policy
If you have questions about this Privacy Policy or how your data is handled, please reach out:
- Email: [email protected]
- WhatsApp: +92 300 1488336
We are committed to resolving any privacy concerns transparently and promptly.